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Frequently Asked Questions

Question: How do I find my student number?

Answer: Ask your teacher or the teacher-librarian for your student number.

Question: Why can't I log in to Teams with my default password?

Answer: Try going to office.com and logging into your student email account first. Once you successfully log in to your email, try Teams again. If it still isn't working, ask the teacher-librarian to reset your password at school.

Question: I'm following the steps listed in the poster, but I still can't log in to my email account. What should I try next?

Answer: Ask the teacher-librarian to rest your password to the default at school.

Question: I changed my password and I can't remember what it was. How can I log in now?

Answer: Ask the teacher-librarian to rest your password to the default at school.

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